Job Description

We Are Inspired to Serve. Join us! The Chaplain provides pastoral leadership in coordinating all campus ministerial activities including spiritual, religious, and personal counseling/guidance to residents, family members and staff. Acts as a key ministry partner with the Lead Chaplain under their supervision. Serves in a staff relationship to Administration and Department Directors. Establishes and maintains strong ties and relationships with all community residents, their families and their clergy. Functions as a key contact with clergy from the community surrounding the campus. Essential Responsibilities Chaplains plan, coordinate, and lead worship for each level of care, determining frequency that meets the needs of their residents. This may include regular services, sacraments, and occasional/seasonal offerings. Preaching/leading may be shared with volunteers or retired clergy. Provides direct spiritual care to patients, families/caregivers, and staff fitting to their unique needs and in a timely manner. Where needed, lead/facilitate caregiver support groups. Establish and maintain good rapport with local clergy, acting as an ambassador for CL and working together to keep residents connected to and supported by their chosen spiritual leader(s) and community. Chaplains are responsible for community programing such as hosted worship, teaching, devotionals and spiritual life. The Chaplain may invite local or retired clergy to lead services (e.g., Catholic Mass, Episcopal Liturgy, Jewish Shabbat services, etc.) and can welcome local ministry leaders to speak. Teaching: Chaplains participate in a teaching role in matters of faith, spirituality and Bible study appropriate to various levels of care, which can include facilitation of volunteer clergy or lay leaders to offer such teaching or seminars. As members of community leadership, chaplains will engage the spiritual wellness section of residents’ LifeConnect profiles, using this information to alert pertinent staff of areas for support as residents settle into the community. Chaplains will participate and lead stand-up meetings and serve on committees or teams as assigned. Assist in emergency situations and times of crisis, including establishing an on-call protocol for after hours. Education and Work Experience Required Degree: Master's Level Graduate of Accredited Seminary or School of Theology Preferred Certification: Board Chaplain Certification (BCC) or eligible for certification with 2-4 units of Clinical Pastoral Education (CPE) Experience: 1+ Years Knowledge, Skills, and Ability Ability to display empathy, listening, and people skills Coordinate with chaplains and interdisciplinary groups Strong sense of spirituality to offer support and guidance to people from all religious backgrounds Physical Requirements Sufficient physical ability and mobility to work in an office/community setting. Ability to stand or sit for prolonged periods of time. Ability to occasionally stoop, bend, kneel, crouch, reach, and twist. Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs. Ability to operate various equipment base on department and weather conditions. Engaging in repetitive movements of wrists, hands, and fingers – typing and/or writing. Clarity of Vision: For near visual acuity Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers. For far visual acuity, Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. For peripheral vision, observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Competencies Lead and inspire a high-performing Customer Success team that achieves and exceeds revenue targets while fostering customer loyalty and growth. As a customer advocate build strong relationships with our customers, understanding their needs and ensuring their success with our platform. Promote increased adoption and expansion of our solutions within customer organizations. Continue improvement: Advocate for and implement a culture of continuous learning and improvement within the team. Drive initiatives that improve customer satisfaction and team efficiency. Define and execute strategies to drive customer retention, renewal, upsell, and cross-sell, contributing directly to our growth objectives. Collaborate with other departments to align on company goals, relay customer feedback, and ensure a unified customer experience. Compensation & Benefits Pay Range: $73,994.00 - $103,010.00 per year. For full time employees, we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Paid Time Off (PTO) & six paid holidays 403(b) with a 3% employer match Fitness center use at most facilities. Various voluntary benefits: Life, AD&D Tuition assistance and scholarships Employee assistance program Legal services, home/auto insurance, discount purchasing program Pet Insurance Equal Opportunity Statement Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances. Our Commitment to Service We believe we are inspired to serve. Covenant Living & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community – Covenant Home of Chicago in 1886 – to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults. We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents. Standards of Behavior Safety I learn & follow safety policies & procedures. I immediately report unsafe conditions for staff, residents, & guests and fix when possible. I protect residents, co-workers, & myself from unsafe conditions and practices by reporting unsafe conditions and fixing it or having it fixed. Courtesy I smile & acknowledge everyone that I encounter. I carry myself in a manner that projects positivity, approachability, & respectfulness. I address the concerns of others by actively listening & seeking solutions. Responsiveness I take initiative to respond to the needs of others in a timely manner to achieve resolution. I anticipate the needs of others and respond in a timely manner. I communicate to others who need to join me in responding to the needs of others. I return phone calls within 24 hours. I identify action steps and communicate them to all vested parties. Image I ensure our environment is professional, welcoming, & clean. I follow CL policies, procedures, & all regulations. Workplace Culture & Opportunities We believe in making a difference in other’s lives. We have approximately 3,200 employees serving more than 5,000 residents in our nationwide family of continuing care retirement communities and home health. Construction and development continues on several of our 14 campuses, ensuring ever more exciting opportunities for employees to serve residents. #J-18808-Ljbffr

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