Job Description

Automotive Parts Manager

Crown Acura has an immediate need for an Automotive Parts Manager to lead our parts department. As a Parts Manager, you will strive to return a satisfactory profit on dealer capital invested in parts inventory through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, and merchandising, displaying and advertising.

A MINIMUM of FIVE YEARS dealership parts experience is required! Headquartered in St. Petersburg FL, Crown Automotive Group has been in business for 57 years! We are well-known as a dealership group providing customers with the utmost in automotive experience and our employees with a positive team environment in which to excel and grow. If this sounds like the perfect fit for your experience and ambition, then apply today to join our team of professionals and drive your career forward at Crown Automotive Group!

Responsibilities:

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
• Prepares and administers an annual operating budget for the parts department.
• Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public.
• Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Ensures that parts inventory turns 3.5-5 times per year. Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
• Supervises stock order procedures.
• Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least 80 percent of all orders.
• Analyzes sales, expenses, and inventory monthly to maintain profit goals.
• Develops and administers an aggressive wholesale parts program to produce profit.
• Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
• Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
• Holds weekly department meetings.
• Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
• Provides technical assistance to parts department employees.
• Coordinates a prompt, efficient, and timely flow of paperwork.
• Directs shipping and receiving efforts to ensure timely processing.
• Monitors daily reports such as DOE, DOC, and sales productivity.
• Ensures all lost sales are logged in the dealership computer system.
• Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
• Takes advantage of all manufacturers' inventory co-op advertising.
• Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the dealership's guidelines.
• Ensures that all dealership purchases are properly accounted for before payment is made.
• Assists in the collection of past-due accounts.
• Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales.
• Develops sales promotions.
• Attends department meetings as requested.
• Reports any safety issues immediately to management.

Qualifications:

• High school diploma or general education degree (GED) required.
• Minimum of five years dealership parts experience.
• Basic phone operation, typing, calculator and math skills.
• Basic internet research skills. Knowledge and experience with MS Word and MS Excel. Ability to create spreadsheets in Excel.

Thank you for your interest in leading the Parts Department! EOE/DFWP At Crown Automotive, our culture is defined by our unwavering commitment to being 'Employee Centric'. We prioritize the well-being, growth, and happiness of every member of our team, because we understand that our employees are the driving force behind our success. With a focus on transparency, collaboration, and respect, we foster an environment where every individual feels valued, supported, and empowered to thrive. Join us and become part of a company culture where your voice is heard, your ideas are valued, and your potential is limitless. We are an Equal Opportunity Employer and a Drug Free Workplace

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