Job Description

Cafe Staff & Aspiring Baristas - Howell Cafe - Newtonville - $25 Plus Per Hour

George Howell Coffee is a specialty coffee roaster with several cafes in and around Greater Boston and a roastery in Acton, MA. We are growing rapidly and offer opportunity for individuals to join our team. At George Howell Coffee, we believe every cup tells a story. Our coffees are sourced from the highest quality farmers, roasted to highlight their inherent terroir, and brewed to precision. We operate as a coffee roaster and have 5 cafes in the Greater Boston area. Founded in 2004, after selling his 24 original cafes 'The Coffee Connection' to Starbucks, George Howell has dedicated his life to specialty coffee. He is a 50-year veteran of the industry, and often referred to as the 'Godfather' of specialty coffee and the third wave movement.

Location - Newtonville

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

We are looking for great staff to join our team at Howell Cafe in Newtonville, MA. We take pride in sourcing and roasting the highest quality coffee and offering it to customers along with great service in a comfortable environment. Our cafes offer competitive hourly wages plus tips, employee discounts, and bonuses.

We are looking for people who possess the following attributes:

• Demonstrates a passion for artisanal products like coffee, tea, chocolate, etc.
• Promote teamwork to guarantee we provide exceptional customer service at all times
• Contagious energy that sets a positive example for other employees
• Maintains a calm demeanor during periods of high stress
• Is self motivated, learns quickly, and multitasks efficiently
• High school diploma, GED, or similar credential, exceptions made for the right candidates
• Maintains punctual and consistent attendance
• Open to feedback for performance improvement
• Applies a logical and methodological approach to problem solving
• Communicates effectively

Duties and responsibilities are listed below:

• Experience in coffee is appreciated as a cashier or barista - latte art, expresso knowledge, is a huge plus
• Ensure customers are warmly received and welcomed
• Engage in a sincere and friendly manner
• Respond to questions/orders/concerns in a professional manner
• Anticipate customer and store needs by constantly evaluating environment and customers for clues
• Discovers and responds to customer needs
• Facilitate easy dialogue regarding product offerings with customers
• Participate in store wide profit initiatives
• Actively participate in training sessions to advance your coffee education
• Craft coffee beverages that adhere to the company's quality standards
• Operational tasks include cleaning and maintaining the workspace

Physical Requirements:

• Ability to maintain stationary (e.g. standing) for extended periods of time
• Frequently and be on your feet for up to 8 hours per shift
• Ability to move around the cafe throughout the day assisting staff and customers as well as performing shift responsibilities constantly
• Ability to move and lift supplies, equipment, boxes and other items up to 50 pounds from floor to shelves, under counter and up a set of stairs frequently
• Ability to position self to move and re-arrange items up to 50 pound frequently
• Ability to shift position in multiple directions and to work all stations in the kitchen and behind the counter in the front of house
• Ability to reach items under counter and overhead on shelves frequently
• Ability to tolerate exposure to cleaning solutions frequently

Education: High School Diploma or GED

Job Type: Part-time and Full-time positions available

Pay: up to $25 per hour including tips

Benefits: Employee discount, flexible schedule, full-time employees eligible for medical and dental insurance

Shift: Day shift

7 days a week we have shifts available, weekend availability a must

Work remotely: No

Work Location: In person

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