Live Chat Support Specialist Job at Magic Inc, United States

  • Magic Inc
  • United States

Job Description

Live Chat Support Specialist

Department: Dedicated Recruitment Operations

Employment Type: Freelance

Location: Global+

Compensation: $5.00 / hour

Description

We are looking for a quick-thinking, empathetic, and tech-savvy Live Chat Support Specialists to join our customer success team. In this role, you aren't just answering tickets; you are the voice of our brand. You'll be responsible for providing real-time solutions, navigating multiple conversations simultaneously, and turning frustrated users into brand advocates.


Key Responsibilities
  • Answering client's inquiries
  • Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email.
  • Tracking Shipments and backend shipping inquiries
  • General Research
  • Updating addresses and client information
Qualifications
  • 1 year live chat experience
  • Strong English communication skills, both verbal and written
  • Can work 40 hours a week during US business hours, must be open to shifting schedule
  • No other commitments, can start ASAP
  • Has own work-from-home equipment
    • Internet speed: At least 50mbps
    • Computer processor: At least Core i5 or equivalent
    • Complete with webcam & headset
Benefits
  • 100% work-from-home setup
  • Hands-on support
  • Training opportunities

Job Tags

Freelance, Immediate start, Work from home, Shift work

Similar Jobs

Yahoo

Search Engine Optimization Manager Job at Yahoo

About the Search Optimization (SEO) Manager Position Our mission is to make education accessible, and over the last two decades Study.com has become...  ...search opportunities.Monitor SEO traffic patterns and search engine algorithms and report on their business impact.Ideate... 

AOGarcia

Work From Home - Part-Time Benefits Services Representative Job at AOGarcia

 ...Up Protection OptionsFlexible hours. Mentorship. Clear expectations.Offer1. Purpose with a process not vague "help people."2. Work from home.3. A growth path if the numbers and the attitude are there.4. Coaching instead of sink-or-swim.5. Honest conversations only. No... 

Lululemon athletica

Community Engagement Lead Job at Lululemon athletica

 ...lululemon is seeking a Community Specialist at 900 N Michigan Ave to drive the stores community strategy, build relationships with ambassadors...  ...on inclusivity and collaboration.Responsibilities include engaging with local studios, managing partner relationships, and... 

San Diego Community College District

Broadcast Technician Job at San Diego Community College District

 ...Posting Details Posting Details (Default Section) Closing Date: Open Until Filled Yes Classification Title Broadcast Technician Working Title Recruitment Limits Location District Wide Pay Information Click here ( for the hourly pay rate. If... 

National Staffing Solutions

Travel Board Certified Behavioral Analyst - School (BCBA) - $1,671 to $1,929 per week in Kirkland, IL Job at National Staffing Solutions

 ...Board Certified Behavioral Analyst - School Location: Kirkland, IL Agency: National Staffing Solutions Pay: $1,671 to $1,929 per...  ...Start Date: ASAP About the Position Details of the BCBA - School opening in Kirkland, IL: Anticipated Start Date:...